We want you to be comfortable with your purchase. If an eligible product is not what you expected, you may request a return according to the conditions below.
Return Period
Eligible products may generally be returned within 30 days of receiving the order.
Requests submitted after the applicable period may not be accepted.
Return Requirements
For a return to be considered, the product should:
- Remain unused.
- Be in its original condition.
- Include the original packaging when applicable.
- Include all accessories, components, and materials supplied with the order.
- Not have been damaged through misuse, improper handling, or unauthorized changes.
Products That May Not Be Returned
The following products are generally excluded from the return policy:
- Personalized or customized products.
- Digital goods and downloadable content.
- Gift cards.
- Clearance or final-sale products.
- Products that have been used, installed, altered, or damaged.
Refunds
Returned products will be inspected after they are received.
When the return meets the applicable requirements, the refund will be issued to the original payment method.
Please allow additional time for your payment provider to complete the refund.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, incomplete, or different from what you ordered, please keep the product and its packaging while the situation is being reviewed.
Return Shipping
If the return is not related to a verified product defect or an error in order fulfillment, the customer is generally responsible for return shipping expenses.